Emergency Boiler Repairs – How To Arrange a Repair

May 3, 2021

In our busy lives today, the last thing we need is for something to go wrong with our boiler at home. Finding out that you need an emergency boiler repair can be incredibly frustrating, and finding an engineer to help you out can also be a challenge. Today we’re going to look at everything you need to know about emergency boiler repairs and your boiler service options.

What is an Emergency Boiler Repair?

An emergency boiler repair generally falls into two categories. Firstly, you may either have no heating or hot water in your home during the winter months. If you have young children in your home, this is considered to be of even higher prioritySecondly, if a gas leak is suspected, whether that’s carbon monoxide or natural gas, this is another cause for concern. Of course, boiler service options are available at any point, but these two events are what generally constitute an emergency.

Many boiler replacement engineers are on call today 24 hours a day, offering a service that caters just to emergency boiler repairs. If you do find one of these issues occurs in your home, try to find a local engineer as soon as possible. Obviously, this may be a costly issue to experience, especially if you find you need a boiler replacement. The cost will be based on the time it takes to repair your boiler and the parts that are needed to complete the job.

What Should I Do If I Smell Gas in My Home?

If you ever smell gas in your home, this should be treated as an emergency straight away. If you smell gas, we recommend you leave your home and call the Gas Safe emergency phone line on 0800 111 999. Before leaving your home, open all the windows and doors, and don’t press any switches or light flames before leaving. Regardless of whether you think it’s a natural gas or carbon monoxide leak, the same steps should be taken.

The issue with both of these types of gases is that they are both odourless and colourless. A natural gas leak results in a rotten egg type smell, which makes it easier to identify. On top of that, headaches or dizziness are often experienced. Natural gas is extremely flammable, and so it’s crucial to detect this as soon as possible to avoid a fire or explosion.

Carbon monoxide doesn’t have a smell added to it, so it’s much more challenging to detect. Carbon monoxide is produced in a boiler when the fuel doesn’t completely burn. A carbon monoxide alarm is a crucial fixture for any home, which you should place nearby to your boiler. There are certain symptoms to look out for, which can be signs of carbon monoxide poisoning. These include headaches, dizziness, nausea, collapsing, loss of consciousness, and breathlessness.

If you or your family members think you may have carbon monoxide poisoning, call 999 immediately for medical attention.

Poor ventilation and maintenance are key reasons for carbon monoxide leaks occurring. Ensure your boiler is well ventilated and that it’s not obstructed. On top of that, an annual boiler service can help to ensure you aren’t experiencing any issues. This will keep your warranty valid, and we always recommend choosing a Gas Safe registered engineer for your boiler service.

Who Can I Call for An Emergency Boiler Repair? 

Only use a qualified heating engineer for your emergency boiler repair. Look for a Gas Safe registered engineer, but if you have an oil boiler, you’ll need to find an OFTEC technician. Never try to attempt this task yourself, and always opt to use a professional instead. Just because this is an emergency situation, don’t cut corners and hire someone that isn’t fully-qualified.

When hiring a heating engineer, firstly ensure they are listed on the Gas Safe register. From there, ask for the engineer to show you their Gas Safe ID before they start your emergency boiler repair.

How Quickly Should I Get My Boiler Repaired, and How Much Will It Cost?

An emergency boiler repair should be dealt with within 24 hours. Try to get someone into your home as soon as possible. Of course, depending on whether you need a boiler replacement or not, it may take longer to get the issue resolved. Ensure you call the Gas Safe emergency line if you feel like you have a gas leak, as this could be a fatal issue.

The cost of an emergency boiler repair will depend on how severe the issue is but will generally set you back between £100 and £500. If there was a faulty part that caused the boiler to stop working, this might need repairing or replacing. Of course, a boiler replacement will cost more, and the cost of the part will adjust the cost significantly. If you have time, compare quotes between engineers before choosing one to service your boiler. You’ll also find many engineers today who offer a fixed price boiler repair. This means that the price won’t change, even if the job takes longer than expected.

An emergency boiler repair is certainly a concerning situation for any homeowner, but it’s one you should always know the signs of. Ensure you react promptly to any emergency situation, and use a qualified boiler service engineer to restore your boiler to working condition.

Emergency Boiler Repairs – Common Faults and Issues with Boilers

When it comes to dealing with your boiler, there are various issues that may occur in your home. Knowing which of these issues require an emergency boiler repair and which can be left for a while is key to looking after your family’s health. Today we are going to look at some of the most common issues that occur with boilers and offer you solutions to deal with these challenges.

What Does An Error Code On My Boiler Mean?

Modern boilers with digital displays will show an error code when an issue has occurred. This helps to indicate that there is something wrong with the boiler and should help you quickly diagnose the issue. While you may have a manual that shows you what this code means, we don’t recommend you try to fix the issue yourself.

Call a Gas Safe registered engineer, who will be qualified to look after any emergency boiler repairs. If you do try to complete your boiler service yourself, you’ll often find you cause more issues and make the device either break down or become unsafe to use.

No Hot Water or Heating in Your Home

The whole point of having a boiler in your home is to heat your home up and offer you hot water. If this isn’t happening, it can be considered an emergency boiler repair. There are many reasons this can occur, which stops the water from being heated.

Firstly, airlocks, which is when air is trapped in the system, stop hot water from circulating around your boiler. A broken diaphragm is another consideration, and when it’s broken, it will stop delivering hot water either way. The motorised valve may have also failed, which is what controls the level of hot water in the system.

When your boiler pressure drops too low, this can be a cause for concern. Your boiler won’t work if the pressure drops too low, as this is needed to help water flow through the boiler. Finally, your thermostat may be the cause of the issue. This is used to control your heating, and when it’s broken, your heating system won’t know when to go on and off. When a fault occurs with any of these parts, you’ll likely need to have them replaced as part of your emergency boiler repair.

Drips and Leaks

If you notice a leak at any point in your heating system, we recommend you turn off the water supply and call a Gas Safe registered engineer. Leaking is often caused by a broken pressure valve or seal but could also be the result of corroded pipes or poor installation. Don’t ignore even a tiny drip from your boiler, as this is likely to only get worse and cause a much bigger challenge in the long run.

Your Boiler Switches Off

When your boiler switches off for no reason, this is often the result of an issue with the water pressure. A quick drop in pressure shows that there may be something else within your boiler that’s broken, such as a pump or closed valve.

If you find your boiler fails in the cold winter months, this may also be due to your pipes freezing. External condensate pipes, which remove wastewater from your boiler, can freeze in the cold water, which stops your boiler from working. You can try to thaw these pipes out yourself simply by pouring warm (not boiling) water over the frozen area.

Is Boiler Insurance Worth the Cost?

After talking about all the potential issues that can occur with your boiler, you are probably wondering if boiler insurance would be a worthwhile investment. Many heating installers offer this option, which is usually paid in the form of a monthly fee. When you purchase boiler insurance, a heating engineer will come and repair your system without you having to pay an additional charge.

For anyone who is looking to enjoy peace of mind in case of an emergency, this can protect you from a huge bill further down the line. However, you’ll want to check exactly what is included in the policy. Some only include your boiler, whereas others also add in your radiators and plumbing. Expect to pay around £10 to £25 a month, but this will increase if you add more coverage to your policy. Also, double-check if this is included in your home insurance, or you may be able to add it on for a smaller charge as an extra.

Emergency boiler repairs are always a huge concern for homeowners, especially with the fear of needing a full boiler replacement. By keeping an eye out for the first signs of issues with your boiler, you can avoid these issues from growing and hopefully reduce the extent of the boiler service and repair in the future.